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Company Jobs >> Eyne Tech Services Pvt.Ltd.
Eyne Tech Services Pvt.Ltd.
Level 9, Tower – 1 Trans Asia Cyber Park Infopark Phase 2, Kochi Brahmapuram P.O., Pin: 682303
www.eynetech.com
 
  • Career Opportunities:
  • Associate-Customer Support
    Associate - Customer Support

    Number of positions - 6

    Responsibilities :

    - Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
    - Escalate tickets to L1 Team.
    - Initiate follow up calls.

    Qualification :

    - Minimum 6 months experience in international BPO\ Call centre.
    - Excellent verbal and written communication skills in English.
    - Basic Computer skills.
    - Microsoft Office (Outlook, Word, Excel) experience is essential.

    Email:  hr@eynetech.com
    Network Engineer L2
    Network Engineer L2
    Exp: 2 to 4 years

    Number of positions : 2

    Responsibilities and Duties

    • Manage Sophos, Fortinet, Meraki and Sonic-wall firewalls.
    • Manage Azure Networks and VPN.
    • Assist NOC team with Network task escalations.
    • Troubleshoot Cisco ASA firewalls.
    • Monitor and manage Network devices through RMM.
    • Diagnose, troubleshoot, and resolve network issues.


    Technical Skills:
    • Must be CCNA certified.
    • Minimum 1 year experience in Firewall management.
    • Prefer candidates with multi vendor experience especially in Fortinet and Sophos

    Professional Skills:
    • 2+ years of experience in handling L1 & L2 issues
    • Any Graduation/Three-year diploma.
    • Certifications in Cisco preferred.
    • ITIL will be an added advantage.
    • CCNA certification

    Behavioural Skills:
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal, written, and oral communication skills.
    • Capability to conduct research into issues and products as required.
    • Ability to prioritise and execute tasks in a support service environment and make
    sound decisions in emergency situations.
    • Ability to present ideas in a user-friendly language.
    • Self-motivated and directed.
    • Person with strong observation skills.
    • Proven analytical and problem-solving abilities.
    • Strong customer service orientation.
    • Experience working in a team-oriented, collaborative environment.
    Email:  hr@eynetech.com
    Senior System Engineer(L2/L3)
    Sr.System Engineer L2/L3
    Exp: 2 to 5 years

    Number of positions : 4

    Responsibilities and Duties
    • Research on technical feasibility for various projects and technical requirements.
    • Managing and troubleshooting active directory and GPO's (Windows server
    2012/2016).
    • Managing and troubleshooting Microsoft Exchange server/Office 365.
    • Maintain and administer computer networks and related computing environments
    including computer hardware, systems software, applications software, and all
    configurations.
    • Perform data backups and disaster recovery operations.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and
    system problems
    • Configure, monitor, and maintain email applications or virus protection software
    • Do research and make recommendations on products, services, protocols, and
    standards in support of all infrastructure procurement and development efforts.
    • Support team to maintain service level agreements with clients.
    • Good Knowledge and experience in Active Directory, Exchange servers, Hyper-V +
    Moderate knowledge in Vmware and Azure

    Technical Skills:
    • Hands-on experience in active directory & group policy management and
    troubleshooting Windows servers.
    • Mandatory experience in Microsoft windows exchange server, Office 365.


    Professional Skills:
    • 2+ years of experience in handling L1 & L2 issues
    • Any Graduation/Three-year diploma.
    • Certifications in Microsoft & Cisco preferred.
    • ITIL will be an added advantage.
    • MCSE/MCSA certification

    Behavioural Skills:
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal, written, and oral communication skills.
    • Capability to conduct research into issues and products as required.
    • Ability to prioritise and execute tasks in a support service environment and make
    sound decisions in emergency situations.
    • Ability to present ideas in a user-friendly language.
    • Self-motivated and directed.
    • Person with strong observation skills.
    • Proven analytical and problem-solving abilities.
    • Strong customer service orientation.
    • Experience working in a team-oriented, collaborative environment.
    Email:  hr@eynetech.com
    Business Development Manager
    Job Responsibilities:
    • Managing both our existing sales pipeline and developing new business
    opportunities
    • New customer acquisition activities like cold-calling, lead generation, meeting
    prospects, submitting proposal
    • Following the sales process from start to close
    • Identifying sales opportunities through extensive market research
    • Achieving sales targets through acquisition of new clients
    • Assessing client requirements & Creating database of new clients
    • Building and maintaining strong relationships with all potential and existing
    clients
    • Arrange business meetings with prospective clients
    • Build long-term relationships with new and existing customers

    Requirements
    • Proven working experience as a business development, sales executive or a
    relevant role
    • Experience in IT customer support is a plus.
    • Proficiency in MS Office.
    • Excellent verbal and written communication skills
    • Market knowledge
    • Technical skills required to understand and propose products or solutions by
    focusing on client requirements
    • Communication and negotiation skills.
    • Ability to build rapport.
    • Time management and planning skills

    Qualification: B.tech/BCA/MCA/MBA( Sales & Marketing)
    Experience: 2 to 5 years
    Location: Transasia Cyber Park, Floor-9 C, Infopark Phase-2, Cochin
    Website: https://eynetech.com
    Email:  hr@eynetech.com
    HR EXECUTIVE (1-3 years experience)
    Looking for candidates who can work with minimum supervision or independently. Immediate joiners preferred. Candidates currently not working or on employment break/serving notice period are welcome to apply.

    Experience- 1-3 years
    Qualification- MBA/PGDHRM

    Location - Transasia Cyber Park,
    Level- 9, Infopark Phase-2, Cochin.

    Role:
    Recruitment and HR Generalist

    Skill:
    Experience and passion in recruitment especially IT and experience in Generalist role.

    Interested candidates may mail updated resume, mentioning current & Expected CTC and notice period to hr@eynetech.com

    Email:  hr@eynetech.com
     
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