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Company Jobs >> Techspine Systems (P) Ltd
Techspine Systems (P) Ltd
3rd Floor, A – Wing, Thapasya, Infopark, Kakkanadu, Kochi – 682 030 Email:career@practicesuite.com
 
  • Career Opportunities:
  • Customer Support Analyst
    WHO ARE WE LOOKING FOR?
    We believe-- the best commandos are made in the battlefield and not in the academy vis-à-vis best customer support analysts are made in a dynamic work environment and not business schools.

    - 1+years experience in hard core voice support, supporting US clients.
    - Excellent communication skills both oral and written.
    - Thinks independently and operates with limited supervision.
    - Assertive, goal-oriented and self-motivated.
    - Ability to multi-task, handle pressure and work under deadlines.
    - Detailed oriented with excellent telephone and spelling skills.
    - Solid typing and PC skills including proficiency with MS Word, Power Point & Excel.
    - Works well independently and within the team.
    - An ardent problem solver, one who always thinks from the customer’s
    perspective.
    - Fast learner who can grasp product domain knowledge.
    - Prior experience in US healthcare preferred.

    WHAT WILL YOU BE DOING?
    You will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the Engineering & QA to ensure that PracticeSuite is delivering the superior service and support to our customers.
    At the core, your contribution shall revolve around the following areas:
    - Providing Solutions - Providing solutions to customer queries over phone, email or chat.
    - Work closely with clients to understand their issues/requirements, work with the Engineering team and provide solutions with the minimal turnaround time.

    Shift: Night Shift

    Contact: rkujur@practicesuite.com / 7025109666
    Email:  rkujur@practicesuite.com
    Java Developer - Immediate Requirement
    - 3+ years of experience in Java, J2EE, Struts, Spring, Hibernate, AJAX, and java script,
    OOPS.
    - Strong hold in design patterns.
    - Strong knowledge of SOAP and web services.
    - Should have strong analytical and problem solving skills.
    - Knowledge / exposure in agile methodology.
    - Good communication skills.
    - Able to work independently


    Mail your CV's to spriya@practicesuite.com, subject line should be "Java Developer"
    or Contact: +91-8113022266
    Email:  spriya@practicesuite.com
     
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