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Company Jobs >> Zapare Technologies Private Limited
Zapare Technologies Private Limited
Indeevaram 1st Floor | Special Economic Zone | Infopark Thrissur | Koratty | Email : | Phone : 04802 733 533
  • Career Opportunities:
  • Team Leader - US healthcare domain
    2-3 years in US healthcare domain with a minimum of 1year experience as a Team Leader.

    Preference will be given to those candidates with knowledge and experience in Claims and Remittance processing, Payment posting and medical billing. Responsible for the overall performance, output and behaviour of a team of 15-20 agents. Continuously monitor production as well as quality of respective team members on a daily, weekly, and monthly basis, and implement remedial actions to improve the same. Consistently monitors TAT and motivates team members to ensure prompt delivery. Ensures that the quality of work delivered is in line with the SLA agreed with the client. Effectively manage attendance and ensure staffing levels are aligned with work volumes and client SLAs. Create a positive work environment by timely redressal of concerns and motivates team to earn satisfactory remuneration, thereby encouraging employee loyalty and retention. Requires English language skills for written and interpersonal communications.

    Knowledge of the native language (Malayalam) is an added advantage.

    Flexibility to work in all shifts (7 am 3 pm, 3pm 11 pm, 11 pm 7 am)

    Experience working with MS Office tools Demonstrates behaviours consistent with company culture On Time, strive towards Zero defect, adherence to SOPs, Self-audit
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