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Company Jobs >> Eben Technologies Pvt.Ltd.
Eben Technologies Pvt.Ltd.
2nd Floor, Jyothirmaya, Infopark Phase II SEZ Brahmapuram P.O., Kochi – 682303 Email: Phone:04842400044
  • Career Opportunities:
  • Team Lead – Software Development (PHP)
    We are currently seeking hands-on, tech passionate Software Development Team Leader to join our Team. Because of the amount of scale and speed requirements at our world-class clients, the deployment of this industry-leading platform is always a huge undertaking and requires extensive production experience and deep software engineering knowledge.

    The idle candidate should have built distributed high performance computing systems in multithreaded environment. He /She should have extensive knowledge in handling large size of real time data.

    Key Duties and Responsibilities

    Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies; analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.

    Collaborate with the appropriate departments /clients to develop, communicate and maintain a technology plan that supports organizational needs.

    Direct development and execution of an enterprise level software applications.

    Integrate customer service and support with the software process to support resolution of customer issues and improve application usability.

    Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.

    Ensure continuous delivery of cost-effective technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.

    The Software Development TL will provide technical and leadership coaching & mentorship to the complete Technology Team. Coordinate quarterly / yearly performance reviews with team members and organize annual goal settings sessions.
    Communicate with team members to clarify requirements and overcome obstacles to meet the team goals. Leverage open source and other technologies and languages.

    Develop cutting edge solutions to maximize the performance, scalability, and distributed processing capabilities of the system.

    Provide troubleshooting and root cause analysis for production issues that are escalated to the Development Team.

    Work with development teams in an agile context and actively participate in daily code reviews & standup scrum. Organize and execute on all meetings pertaining to the agile methodology. Inculcate values such as shared vision, a customer focused mind-set, a product mind-set, a zero-defect mind-set, and a willingness to learn in all members of the team.
    Guide team development efforts towards successful project delivery. Provide technical leadership to teammates through coaching and mentorship. Maintain high standards of software quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team

    Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web and desktop based business applications.

    Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans

    Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

    Design, develop, and unit test applications in accordance with established standards. Participate in peer reviews of solution designs and related code Package and support deployment of releases. Work with teammates in the migration of legacy applications to current Microsoft technologies

    Develop, refine, and tune integrations between applications. Analyze and resolve technical and application problems. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high quality development principles while delivering solutions on time and on budget. Provide third level support to business users. Research and evaluate a variety of software products

    Required Skills:
    7+ years of PHP development experience in building frameworks (Zend & Laravel)
    In capacity of managing team working with Zend & Laravel
    Knowledge in CakePhp/Codeigniter/YII
    Extensive database experience with MySQL & PostgressSQL
    Extensive knowledge in HTML and XML skills, CSS, Bootstrap, JavaScript, Ajax, Jquery etc.
    Experience with responsive design, and using fallback techniques to support older browsers
    Experience with code repositories (git, BitBucket) and disciplined approach to branching code.
    Experience introducing concepts and technologies to an application architecture that provides the ability to scale
    Experience in automated software testing
    Experience developing your own testing tools to facilitate testing is a plus
    Experience Server, network, database and hosting environment
    Experience with developing for APIs and building Web Services
    Some experience with JavaScript including experience with object-oriented JavaScript frameworks, such as Backbone, Knockout, Angular, or Dojo
    Ability to meet tight deadlines and give accurate time estimates
    A desire to constantly learn new things and stay on top of the cutting edge of front-end design and development
    Play a lead role in the architecture, design and delivery of the projects (front-end and back-end) with a focus on User Experience, performance and scalability
    Be responsible for developing and testing performance critical components of the system and collaborate closely with team members designing software and hardware
    Experience in working with a SCRUM or Agile team
    Payment gateway integration Knowledge
    Good communication and interpersonal skills
    High degree of organizational skills
    Self-motivated and willing to do what it takes to get the job done
    Experience with SaaS (Software as a Service) solutions
    Added Advantages:
    Experience with UI/UX design and optimization
    Experience developing programming and systems solutions to integrate data and graphs into UI/UX
    Windows, iOS or Android application development experience
    Implement a scalable web-services architecture and rich user interface using modern web technologies
    Working experience in UNIX platform
    Knowledge in additional programing platform is a plus.
    IT & Technology Manager
    We are looking for an experienced and motivated Asst.Manager/ Manager who will be responsible for overseeing technology and IT operations for EbenTelecom. The person should have software development experience (PHP preferred) along with great project management skills.

    Total Experience required 7+ with team handling skill of Minimum 2 year

    The ideal person should have knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems. Should have knowledge in hardware like Servers, Routers, Network switches and firewall. If you are a highly motivated person and capable of leading multiple teams, please send your profiles
    customer relationship officer - International Voice Process
    Customer relationship officers for an Australian process with minimum 6 months experience in sale/Fresher and with excellent communication skills in English. The Job is product Upselling which endure sales pressure. shifts will be on Australian timings. Salary CTC -18k . walk in for interview to:

    Eben Telecom PVT LTD
    2nd Floor 2nd Block
    The New Indian Express Building
    Kaloor, Kochi – 682017
    Phone: 0484 2400100

    Customer Relationship Officer - Financial Process
    Banking & Telecom Process
    Require 0-1 year exp in inbound/outbound
    Preferably Customer service/ Collections
    Working duration: 6 Days with weekly one day off
    Shift timings: Females will be general shifts (any 9 hour shift between 8 am to 8pm) Males should be comfortable working in any shifts (including evening & night)
    Locations: For Kochi, Coimbatore & Mumbai offices
    Salary : From 10k to 15k CTC (based on experience)
    Language Skill : Fluent in speaking English/Malayalam/Hindi/Tamil/Telugu/Kannada (atleast any 3)
    Qualification: Should be at least a graduate/diploma holder
    Interested candidates can send email or walk in to our office from Mon to Sat 10 am onwards:

    Eben Telecom Pvt Ltd
    Indian Express Building
    Opp Gokulam park Inn Kaloor,
    Ernakulam, Kerala

    Team Manager_International Voice Sales Support

    -Should be a graduate with minimum 3 years of experience in team handling in international BPO sales process (Especially into mortgage/insurance/Card sales/consumer product sales)

    - Should have strong sales skill (Sales in BPO)/background & Should know BPO/KPO/ parameters(SLA/ATT)

    - Should have excellent communication skill in English
    - Should ready to work at Kochi location.

    Responsibilities and Duties:-

    - Ensuring schedule adherence
    - Do ensure relevant content development for the trainees
    - Team Member performance and productivity
    - Provides appropriate call monitor feed backs and performance improvement
    - Coordinates with quality department on quality monitoring reports
    - Ensures proper staffing and plans for backup when necessary
    - Maintains SLA
    - Manages the Team Attendance and maintains report
    - Reviews daily reporting and schedule and makes future adjustments to assure that service levels are attained
    - Preparation of Daily and Weekly Rooster
    - Should be able to work under pressure
    - Should able to manage the team closures

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