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Company Jobs >> Empress InfoTech
Empress InfoTech
Empress Cybernetic Systems P Ltd. 3rd Floor, Carnival Phase II, InfoPark, Kakkanadu, Kochi, India - 682042 Phone: +91-485-2814165, +91-484-4042440
www.empressinfotech.com
 
  • Career Opportunities:
  • Software support engineers /trainees - Afternoon/Night shift
    We are looking for highly talented and motivated software application support engineers / trainees.

    You will need to document, track, troubleshoot and resolve technical issues to ensure timely resolution to customer problems or elevate to a higher level if requests are outside of the scope of competence.

    This position requires experience in working with Windows Desktop/Server operating systems, software support, web/.net applications, SQL Server database, IIS Web Server and some networking experience..

    This position provides a wide variety of technical exposures and challenges requiring use of tools, software and technology to solve problems.

    You will be working collaboratively with a highly talented team of technical support engineers in India and in the US to deliver software support services to customers around the globe.

    Requirements:

    0-1 year of experience in software support, software implementation and server/desktop/network administration.
    Customer facing experience dealing with both technical and non technical users.
    Excellent troubleshooting, diagnostic and analytical skills to solve technical problems.
    Experience in software, hardware and network.
    Experience Web server configuration and administration.

    Strong written and verbal communication skills are required.

    Ability to identify, research, resolve technical issues and work against deadlines.


    Work Hours: (6 pm to 3 am) / (2 pm to 11 pm) rotational shifts


    Email your resume to hr@empressinfotech.com with subject "Software Support Engineers" for immediate consideration.
    Email:  hr@empressinfotech.com
     
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